What is the most important part of your event shuttle program?
Is it the route?
or
Is it the customer service?
The route is the science part of the formula. It is determined by the size of your group, the time frame for the move and the departure/ arrival points.
The customer service element begins with you, the planner, as the provider works with you. It then carries through to your guests and how they are treated onsite. Both of these should include a hands-on personal touch from start to finish.
So which is more important?
Well, the truth is that they go hand in hand. The science elements are gathered and analyzed for maximum efficiency.
The service elements are delivered with a smile by courteous and helpful employees.
For more than 30 years, SEAT Planners has had the mantra
Science + Service = Success.
We hope you agree.
